We have had to call Comcast so many times for the same problem I have lost count( You have to wait for 45 minutes or more to get someone, have the time you can't understand them, or you get several different answers to the same question), I know some of the tech's by name! It has been going on since we got the service with last year being a pure nightmare!The bill was suppose to be one thing as promised and it changes again and again, not to mention: Please forward this to the corporate office! anuary 20,2011 I am also sending a copy of the two service orders to the Attorney General's office and I am driving to the Comcast Headquarters in my area to see if I can get proper assistance. I am easy to deal with but I have been going back and forth with them for three days. In Massachusetts "baiting and switching is against the law. I need someone from corporate to review my first offer and second offer and explain to me why they are "baiting and switching." They will not honor the deal I was offered. He no longer worked for Nu Image, but he referred my call to another rep. I contacted the rep using his cell number.
We were in the middle of the holidays and I needed time to make a decision. They issued me a service order with pricing. On November 29th, 2010 a Nu Image Marketing representative came to my door.
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